UCB Home Loans   UCB Home Loans > Existing Customers Home >Contact Us > Complaints
 

Complaints

If for any reason you feel our service has not met your expectations, please tell us so we can resolve the problem as soon as possible.

If your complaint relates to your mortgage application: 0845 940 1400


If your complaint relates to additional borrowing, or porting your mortgage: 0845 941 0400


If your complaint relates to a payment problem you have advised us of: 0800 328 3021


If your complaint doesn't relate to any of the above: 0845 602 6144

Legal | Disclaimer | Security & Privacy @Copyright UCB Home Loans
 
 

THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

UCB Home Loans cannot offer you advice on our mortgage products or recommend which product may be suitable for your needs. If you need any advice about our mortgage products, please contact a mortgage advisor authorised by the Financial Services Authority. UCB Home Loans Corporation Limited (UCBHL) is a wholly owned subsidiary of Nationwide Building Society and is authorised and regulated by the Financial Services Authority under registration number 303556. Most buy-to-let mortgages are not regulated by the Financial Services Authority.

Registered Office: Nationwide House, Pipers Way, Swindon SN38 1NW. Registered in England. Company Registration Number 1063539