Complaints
If for any reason you feel our service has not met your expectations, please tell us so we can resolve the problem as soon as possible.
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If your complaint relates to
your mortgage application: 0845 940 1400
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If your complaint relates to
additional borrowing, or porting your mortgage: 0845 941 0400
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If your complaint relates to
a payment problem you have advised us of: 0800 328 3021
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If your complaint doesn't relate
to any of the above: 0845 602 6144
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Alternatively you can read our
Guide to Complaints
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