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Call Us

 

 

phoneContact us by phone

We have different departments to help you depending on your query, and all their contact numbers are shown below. It’s easier for us to help you if you have your mortgage account number to hand when you call.

Our lines are open 9am-5pm – Monday to Friday

Customer Care can help you with queries not covered below, including statement requests, information on drawing down, redeeming your mortgage, changing names on your mortgage, or help if you are considering letting your property: 0800 464 3014

You can obtain advice on the options available to you by contacting an independent financial advisor.


Changing your mortgage product

You can obtain advice on the options available to you by contacting an independent financial advisor.

If you know what product you want you can call us on 0800 464 3014


If you are calling from outside the UK: +44 1202 790 592


If you are experiencing payment problems our lines are open 8am-6pm -Monday to Friday and 9am-5pm Saturdays

Want to talk about payment problems: 0800 328 3021


Having payment problems? click here

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THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

UCB Home Loans cannot offer you advice on our mortgage products or recommend which product may be suitable for your needs. If you need any advice about our mortgage products, please contact a mortgage advisor authorised by the Financial Conduct Authority. UCB Home Loans Corporation Limited (UCBHL) is a wholly owned subsidiary of Nationwide Building Society and is authorised and regulated by the Financial Conduct Authority under registration number 303556. Most buy-to-let mortgages are not regulated by the Financial Conduct Authority.

Registered Office: Nationwide House, Pipers Way, Swindon, SN38 1NW. Registered in England. Company Registration Number 1063539.