 Payment Problems
No one likes being in a position where they’re having trouble meeting their mortgage commitments. If money is tight at the moment, or you know there are going to be problems in the near future, we’ll do all we can to help you.
The earlier you talk to us about a payment problem, the sooner we may be able to reach an agreement that suits us both and takes the stress out of the situation.
Take a look at our Frequently Asked Questions on payment problems to see if they can help answer your query. If not, get in touch on one of the numbers below. Remember, the sooner we speak, the sooner we can provide help.
For concerns about meeting your mortgage payments, call our Mortgage Arrears Service team on:
0800 328 3021
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If we have started court action, call our Litigation team on:
0845 602 6172
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If we are recovering a debt after the repossession and sale of a property, call our Shortfalls team on:
0845 602 6172
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Prefer to write?
If you would prefer to contact us about your circumstances in writing, you can contact us at:
UCB Collections Team, Portman House, Richmond Hill, Bournemouth, Dorset, BH2 6EP.
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